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Accessibility at the Koala Conservation Reserve

We are committed to offering an accessible and inclusive experience throughout the Koala Conservation Reserve, and have a range of facilities for people of all abilities and sensory needs.

Download accessibility guide here

Visitors with Mobility needs

- Allocated car parking spaces 
- Wide ramp to visitor centre entrance with 1 in 14 gradient and handrails
- Disabled toilet facilities
- Movable cafe furniture
- Interpretive displays accessible from wheelchair height
- Ramped, wheelchair accessible treetop boardwalks to allow close-up koala viewing
- Wide boardwalks and observation areas allowing for wheelchair access
- Smooth, hard-packed gravel paths with moderate gradient throughout the bushland


Visitors with Sensory needs

- We are a certified sensory-inclusive site for with professionally trained staff
- Sensory bags available, equipped with noise-cancelling headphones, fidget tools and verbal cue cards - these can be checked out for free by leaving an ID with our staff
- Weighted lap pads available - these can be checked out for free by leaving an ID with our staff
- Headphone Zones and Designated Quiet Areas 

Look at the Koala Conservation Reserve Social Story to help prepare for your visit


Visitors with Assistance animals

Phillip Island Nature Parks welcomes visitors who use assistance animals certified by a registered authority. Assistance animals must remain on designated paths and restrained by a harness or lead.

Companion and Carer cards

companion card


Companion Card holders are entitled to one free of charge admission for all admission ticket types. Companion Card tickets cannot be purchased online and must be arranged in advance by phoning 03 5951 2830 or visiting one of our sites.

Card must be presented on entry.

Equivalent overseas cards are also valid.

Visitors with a Victorian Carer 'We Care' card are entitled to entry at the Australian Pensioner rate to all Phillip Island Nature Parks attractions. Concession card must be presented on entry.